Central Office will close the digital file as part of our file-closure process. This removes the client/matter from Keyed-In, though no changes to NetDocs are made or required. To the extent that you have not been putting all files on NetDocs during the life of the matter, you must bulk file all unfiled documents (including emails both sent and received) relating to that file. You should then delete all the files you have transferred to NetDocs, as they are now duplicates and UK GDPR prevents you from retaining these for longer than necessary.