Matters should be closed down and archived at the earliest opportunity and not left open without good reason. In practice, this means that each matter should be closed once the work is completed and the Final Invoice has been paid. To ensure our systems can differentiate between current and non-current matters, all matters on which there has been no billing activity for 12 months will be earmarked for closure.
You may close a matter using the file-closure facility in Keyed-In. You will need to ensure that there are no outstanding Invoices, undertakings, client balances or unbilled time/disbursements before archiving. A closed matter may be reopened quite easily if it transpires that closure was premature.