If you accept a role in another business, then this may mean that you cannot act for that business through Keystone personally. In some cases it may mean Keystone cannot act for that other business at all. You therefore need to be very careful before even considering such a role.
You personally will be conflicted from any matter where you acquire relevant confidential information through your other business. This applies only to you.
You personally will not be able to act where you are also the instructing client, the spouse of an instructing client or otherwise the controller of an instructing client. This is because you cannot instruct yourself. Lawyers need to be entirely independent of the client. This is an important regulatory requirement.
You may also find that your duties to your other business mean you cannot instruct Keystone at all, or perhaps simply cannot receive the Introducer Fee. This would be a matter for you.
Where you are the client personally or have a degree of influence over the client instructing the firm, then you or the client must act in good faith and bear in mind our culture. Payment should be made on time, instructions should be clear and timely and you should not make or allow any claims or complaints to be made against the firm. If you have any concerns, then you should instead raise the matter with the colleague in question and use your best endeavours to resolve it amicably. To the extent that is not possible, you should raise the matter with Central Office through our Speaking Up Policy. Central Office, will deal with the matter fairly, and the decision shall be final.