Microsoft's Teams software is an extremely powerful communications tool. It allows organisations to communicate internally and externally without any cost to individual users. It enables:
Essentially, Teams is an internal and secure version of Zoom. Teams is the only conferencing software we recommend. We do not recommend the likes of Zoom, Slack, Google Hangout/Meets etc. as they are not secure and store data outside of our IT network. If the client requires you to use any such system, you should resist and propose Teams instead. Only if the client expressly accepts the security risks involved should you use a tool other than Teams.
In addition to working on your personal computer and all Apple Mac devices, it works on smartphones and all tablets. We recommend you have it installed on all your devices. Teams needs a good Internet connection to function at its best. There are Teams Channels to match every distribution list. Teams is easy to use, though you might find the following quick reference guides helpful:
Getting the best out of a Teams call
How to Blur your background in Microsoft Teams
How to make internal Teams Calls from Outlook
How to Record a Microsoft Teams Call
How to use Microsoft Teams Breakout Rooms
Microsoft Teams Top Tips and Tricks
Creating a Teams meeting with external participants