The obligations of Central Office

Central Office must take the following three actions in order to achieve compliance with the Code:

1. Maintain the Register of Undertakings (logging new undertakings and discharging spent undertakings).
2. Earmark funds in the Client Account that are subject to an undertaking and ensure said funds are not released while the undertaking is effective.
3. Retain copies of all undertakings and related documentation.

In order to enable Central Office to undertake these actions, it is of vital importance that you adhere to the guidelines for undertakings below.